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This page describes the types of support available for Google Ads scripts.
Common Issues
For quick assistance on common problems, see our Common Issues page.
Technical Support
We provide technical support for Google Ads scripts in the following areas:
- The Google Ads scripts UI, including:
- Scheduling
- Execution history
- Logs
- Code editor
- Preview mode
- Authentication
AdsApp
and AdsManagerApp
behavior - Solutions published as part of our solution catalogue or installed using the UI.
- Custom scripts, so long as the problem is limited in scope to some specific reproducible issue (we won't troubleshoot your entire script for you)
- Any guides on this Developers site
We do not provide support for the following:
- Other Google Apps Script endpoints, such as
MailApp
, UrlFetchApp
, and SpreadsheetApp
. - See the Apps Script team's How to get help article for options if you experience difficulties with these methods.
- Third party solutions
- For assistance with these, get in touch with the solution's author.
- Issues unrelated to Google Ads scripts specifically, such as questions about the Google Ads interface
If you need assistance with an area where we can help, visit the contact page.
For technical discussions with developers and members of the Google Ads scripts team, visit the Google Ads scripts forum.
For announcements on upcoming Google Ads scripts changes, follow the Google Ads Developer blog or its RSS feed.
Except as otherwise noted, the content of this page is licensed under the Creative Commons Attribution 4.0 License, and code samples are licensed under the Apache 2.0 License. For details, see the Google Developers Site Policies. Java is a registered trademark of Oracle and/or its affiliates.
Last updated 2025-08-20 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-20 UTC."],[[["\u003cp\u003eGoogle Ads Scripts support covers the Google Ads scripts UI, \u003ccode\u003eAdsApp\u003c/code\u003e and \u003ccode\u003eAdsManagerApp\u003c/code\u003e behavior, published solutions, and custom scripts with reproducible issues.\u003c/p\u003e\n"],["\u003cp\u003eSupport is not provided for other Google Apps Script endpoints, third-party solutions, or issues unrelated to Google Ads scripts.\u003c/p\u003e\n"],["\u003cp\u003eFor common problems, consult the Common Issues page; for technical assistance, visit the contact page.\u003c/p\u003e\n"],["\u003cp\u003eEngage in technical discussions with the Google Ads scripts community on the Google Ads scripts forum.\u003c/p\u003e\n"],["\u003cp\u003eStay informed about upcoming changes by following the Google Ads Developer blog or its RSS feed.\u003c/p\u003e\n"]]],[],null,["This page describes the types of support available for Google Ads scripts.\n\nCommon Issues\n\nFor quick assistance on common problems, see our\n[Common Issues](/google-ads/scripts/docs/support/common-issues) page.\n\nTechnical Support\n\nWe provide technical support for Google Ads scripts in the following areas:\n\n- The Google Ads scripts UI, including:\n - Scheduling\n - Execution history\n - Logs\n - Code editor\n - Preview mode\n - Authentication\n- `AdsApp` and `AdsManagerApp` behavior\n - Including search, mutate, and all endpoints described in our [reference\n documentation](/google-ads/scripts/docs/reference/adsapp/adsapp).\n- Solutions published as part of our [solution\n catalogue](/google-ads/scripts/docs/solutions/account-summary) or installed using the UI.\n- Custom scripts, so long as the problem is limited in scope to some specific reproducible issue (we won't troubleshoot your entire script for you)\n- Any guides on this Developers site\n\nWe **do not** provide support for the following:\n\n- Other Google Apps Script endpoints, such as `MailApp`, `UrlFetchApp`, and `SpreadsheetApp`.\n - See the Apps Script team's [How to get help](/apps-script/support) article for options if you experience difficulties with these methods.\n- Third party solutions\n - For assistance with these, get in touch with the solution's author.\n- Issues unrelated to Google Ads scripts specifically, such as questions about the Google Ads interface\n\nIf you need assistance with an area where we can help, visit the\n[contact](/google-ads/scripts/docs/support/contact) page.\n\nFor technical discussions with developers and members of the Google Ads scripts team,\nvisit the [Google Ads scripts\nforum](//groups.google.com/forum/#!forum/adwords-scripts).\n\nFor announcements on upcoming Google Ads scripts changes, follow the [Google Ads\nDeveloper\nblog](//ads-developers.googleblog.com/search/label/google_ads_scripts) or its\n[RSS\nfeed](//blogger.com/feeds/7815614485808579332/posts/default?category=google_ads_scripts&orderby=published)."]]