Preencha o formulário de suporte. Se possível, forneça capturas de tela do front-end do Google Ads e dos registros de solicitação e resposta da API Google Ads, além dos detalhes do problema.
Para configurar o registro na biblioteca de cliente para receber registros completos de solicitação e resposta, consulte a documentação da biblioteca de cliente específica.
Você também pode pesquisar sua pergunta no nosso fórum de ajuda.
Tenho um problema relacionado a uma biblioteca de cliente da API Google Ads, e não
A própria API.
Consulte a seção Issues em cada repositório do GitHub de biblioteca de cliente:
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Não contém as informações de que eu preciso","missingTheInformationINeed","thumb-down"],["Muito complicado / etapas demais","tooComplicatedTooManySteps","thumb-down"],["Desatualizado","outOfDate","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Problema com as amostras / o código","samplesCodeIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2025-08-21 UTC."],[[["\u003cp\u003eFor Google Ads API errors or general questions, consult the offline data diagnostics guide, fill out the support form with details and logs, or explore the help forum.\u003c/p\u003e\n"],["\u003cp\u003eFor client library-specific issues (Java, .NET, Perl, PHP, Python, Ruby), refer to the "Issues" section of the corresponding GitHub repository.\u003c/p\u003e\n"]]],[],null,["I'm receiving an error from the API, having trouble making API calls, or have a\ngeneral API question.\n\n: If you're having issues with [**conversion management**](/google-ads/api/docs/conversions/overview), review our\n [troubleshooting guide](/google-ads/api/docs/conversions/troubleshooting) before\n contacting support.\n\n Fill out the [support form](/google-ads/api/support/contact). If possible, provide\n screenshots of the Google Ads frontend and the Google Ads API request and response logs,\n along with the detail of the problem you're experiencing.\n\n To configure logging in your client library to obtain full request and\n response logs, refer to the documentation for the specific\n [client library](/google-ads/api/docs/client-libs).\n\n You could also try researching your question on our [help forum](//groups.google.com/g/adwords-api).\n\nI have an issue related to a client library for the Google Ads API rather than the\nAPI itself.\n\n: Refer to the **Issues** section in each individual client library GitHub\n repository:\n\n - [Java](//github.com/googleads/google-ads-java/issues?q=is%3Aissue)\n - [.NET](//github.com/googleads/google-ads-dotnet/issues?q=is%3Aissue)\n - [Perl](//github.com/googleads/google-ads-perl/issues?q=is%3Aissue)\n - [PHP](//github.com/googleads/google-ads-php/issues?q=is%3Aissue)\n - [Python](//github.com/googleads/google-ads-python/issues?q=is%3Aissue)\n - [Ruby](//github.com/googleads/google-ads-ruby/issues?q=is%3Aissue)"]]
